Legal

View our policies and agreements

We place great importance on delivering excellent service to all our customers. Our policies and the agreements below outline how we ensure all business activities comply with the letter and spirit of the law while leading the charge in payment innovation.

Privacy Policy

View our global policy on collection, use and security of personal information.

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Privacy Policy US

View our policy on collection, use and security of personal information in the US.

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Cookie Policy

Learn how we use cookies to improve your experience with us.

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Terms of Use

View the terms of accessing and using our emerchantpay website.

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Terms and Conditions UK

View our Merchant Service Agreement for services provided by emerchantpay Ltd.

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Terms and Conditions US

View our Merchant Processing Agreement with emerchantpay Corporation.

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Security of Client Funds

Learn how we safeguard and protect our clients’ funds.

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Modern Slavery Statement

View the steps we take to combat modern slavery risks at emerchantpay. 

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Complaints handling policy

Learn how we ensure any complaints are handled with priority and care.

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