Q: Is emerchantpay's payment solution secure?

Yes. emerchantpay’s secure payment solution is PCI DSS Level 1 certified and fully compliant with PSD2 and Strong Customer Authentication requirements. Transactions are protected using encryption, tokenisation, a rule-based risk engine and real-time fraud prevention and monitoring, among other measures.

Question 1

What online payment methods does emerchantpay support?

Accepted Answer

emerchantpay supports all major card schemes, alongside a wide range of online payment methods designed to help businesses meet customers’ preferred ways to pay.
This includes international and local credit and debit cards, digital wallets and a range of market specific payment options, enabling you to optimise checkout experiences across regions and customer segments.
You can explore our full range of supported payment methods on our payment methods page.

Question 2

Is emerchantpay's payment solution secure?

Accepted Answer

Yes. emerchantpay&#8217;s secure payment solution is PCI DSS Level 1 certified and fully compliant with PSD2 and Strong Customer 

Authentication requirements. Transactions are protected using encryption, tokenisation, a rule-based risk engine and real-time fraud prevention and monitoring, among other measures.

Question 3

Is emerchantpay an online payment gateway?

Accepted Answer

Yes. emerchantpay is a global payment gateway and payment service provider, supporting both online and in-store payments. Through a 
single platform, we combine gateway capabilities, payment processing and acquiring services, enabling businesses to accept, process and manage payments seamlessly across channels.
Learn more about our payment platform here.

Question 4

How do I set up online payments with emerchantpay?

Accepted Answer

You can set up online payments using a range of integration options, including a web payment form, server-to-server or ready-made integrations for popular eCommerce platforms. Once your account is approved, you can start accepting online payments.
Learn more in our documentation.

Question 5

What are emerchantpay's fees for online payments?

Accepted Answer

Fees depend on factors such as merchant industry, registration country, transaction volumes and payment methods used, among others. emerchantpay offers transparent, tailored pricing with clear visibility into costs and your online payment processing activity.

Question 6

Can I accept online payments without a website?

Accepted Answer

Yes. emerchantpay enables eligible businesses to accept online payments without a website through its Virtual Terminal. This allows merchants to take phone payments or send secure payment links via email or text message.

Question 7

What types of businesses is emerchantpay suitable for?

Accepted Answer

emerchantpay supports a wide range of business models, from online payment processing for small businesses to enterprise organisations. Our customised payment solutions are designed to scale as your transaction volumes and market reach grow.

Question 8

Does emerchantpay support recurring payments?

Accepted Answer

Yes. We support recurring payments which can be set up using card payments and selected mobile wallets.